Awaab's Law Compliance Software
Awaab's Law sets statutory timeframes for investigating and fixing hazards such as damp and mould in social housing, with emergency hazards on the tightest clocks. The rollout is phased from late 2025 and expands through 2026 and 2027. DwellBridge timestamps every report, starts the clock, and keeps the evidence.
The challenges you face
Property management is harder than it looks
Reports arrive everywhere
Tenants raise hazards by phone, WhatsApp, and email, and the statutory clock starts on receipt. A report that lands in the wrong inbox can start a clock nobody is watching.
Manual tracking misses deadlines
Holding investigation and repair deadlines in spreadsheets, across many cases and channels, makes it easy to miss a statutory timeframe.
No defensible evidence trail
When the regulator asks, you need to show what was reported, when, and what you did about it. Scattered notes and threads do not stand up to scrutiny.
Emergency hazards need speed
The most serious hazards sit on the tightest clocks. Without a clear flag and an immediate response, the fastest deadlines are the easiest to breach.
How DwellBridge helps
Turn chaos into streamlined operations
Every report timestamped on arrival
Hazard reports across phone, WhatsApp, SMS, voice, and email are logged automatically the moment they land, so the start of the clock is recorded, not estimated.
Statutory clocks tracked automatically
DwellBridge starts the statutory clock on receipt and tracks the investigation and repair deadlines for each case, with a clear state for every one.
Escalation before deadlines
Alerts fire before a statutory deadline, and cases escalate so the right person acts in time rather than discovering a breach after it has happened.
Immutable evidence chain
Every report, message, photo, and action is held in an immutable vault with a full audit trail, ready to show a regulator what happened and when.
Why DwellBridge
- Statutory response clocks built in
- Multi-channel intake with automatic logging
- AI triage by hazard severity
- Audit-ready evidence chain
- UK-hosted and GDPR compliant
- Human-in-the-loop on every action
Ready to see it in action?
Get a personalised demo tailored to your portfolio and see how DwellBridge handles your exact workflows.