Maintenance Pipeline
From initial report to final sign-off — triage, route, track, and close maintenance cases with AI-powered classification and contractor lifecycle management.
Core Capabilities
Everything you need to master your maintenance
AI-Powered Triage
Automatic severity classification — emergency, urgent, or routine — as soon as a report comes in.
Smart Contractor Routing
Match defects to qualified contractors based on specialism and availability.
Status Pipeline
Reported, triaged, assigned, in progress, resolved, verified, closed — every stage tracked.
Evidence Collection
Photo capture, voice notes, and documentation at every stage of the repair.
SLA Enforcement
Response and resolution timers with automatic escalation when deadlines approach.
Tenant Updates
Automated progress notifications across all channels — so tenants always know what is happening.
Explore More Platform Features
Ready to transform your maintenance?
Join housing organisations using DwellBridge to automate compliance, streamline maintenance, and delight tenants.